Please provide an example of your best customer service situation. explain why the service you provided was so successful.this field is mandatory

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Answer 1
When i was working on an E-commerce company, i once received a call from a customer that claim that his order hasn't been delivered even though the payment is already made.
To handle this, i first make sure that the order is correct by asking the distribution office.
As it turned out, the distribution office make a mistake in filling the purchase order, so i sincerely apologize to the customers and offer his money back.
The customer told me that it's okay and tell me that he's glad that i was being honest about the whole thing.


Related Questions

Gisela had a history of depression. but one day, she wakes up feeling very energetic. she tells her family she can solve the problems of world hunger and the aids epidemic. artistic by nature, she believes her painting is in the same league as picasso's. she sleeps very little; she says that she doesn't need sleep because she's superhuman. it is likely that gisela is suffering from

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Gisela is suffering from mood swings. Unfortunately, they can happen quite often with depressed individuals. :(

Giselle had a history of depression but recently she felt energetic and said she doesn't need sleep, Giselle is likely suffering from Bipolar Disorder.

What is Bipolar Disorder?

Bipolar disorder is a mental health condition that causes extreme mood swings that include emotional highs and lows. When someone becomes depressed, they may feel sad or hopeless and lose interest or pleasure in most activities. When the mood shifts to mania or hypomania that person may feel euphoric, full of energy or unusually irritable. These mood swings can affect sleep, energy, activity, judgment, behaviour and the ability to think clearly.

Episodes of mood swings may occur rarely or multiple times a year. While most people will experience some emotional symptoms between episodes, some may not experience any. Although bipolar disorder is a lifelong condition, one can manage mood swings and other symptoms by following a treatment plan.

In most cases, bipolar disorder is treated with medications and psychological counselling.

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About forty percent of collisions result in an injury.
a. true
b. false

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I would say true for this 

The leadership theory that assumes the leader's behavior should adapt to the situation is:

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it's Hersey-Blanchard theory

What should an operator keep in mind when preparing a boat for safe towing?

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the thing that an operator should keep in mind when preparing a boat for safe towing is: An appropriate hitch and safety chains should be used
If the appropriate hitch and safety chains are missing from the equation, the towed vehicles could be cut loose during the towing process and caused accidents.

One of your coworkers is always rude and impatient with you. after months of being treated rudely by this person, you are getting frustrated with their behavior. what would you most likely do?

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In handling this situation, it is best to keep it professional and to be calm in order to avoid conflicts that could be much bigger than anticipated. It is best to approach the person who has been acting to you in a rude way and to tell him or her that you disliked being treated in a poor way and you deserve respect just like any other people. It is also best to ask her or him if he or she has a problem with you to know why he or she is acting that way and for it to be resolve in a professional manner.

In recent decades, increased interest in the _____ perspective has occurred due to the development of new drugs for psychological disorders and the development of new techniques to study the human brain.

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In recent decades, increased interest in the biological perspective has occurred due to the development of new drugs for psychological disorders and the development of new procedures to study the human brain. The biological perspective is a method of observing at psychological topics by studying the physical base for animal and human behavior. It is one of the main viewpoints in psychology and includes such things as learning the brain, immune system, nervous system, and genetics. The Biological Perspective pursues to control the psychological features of human behavior observing at indication from genetic and neurological edification as well as studies of the immune arrangement. Also known as bio psychology, it has engage in a major role in psychology from the beginning.

Which of the following political terms would most likely be applied to the Democratic party’s platform?

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it is liberal, hope it helps

Answer:

liberal

Explanation:

To learn how to spell rhinoceros, paula repeats the letters of the word over and over again without really thinking about what she is saying. considering research findings about the effectiveness of rehearsal, we can predict that paula's strategy will be

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The answer to this question is that Paula's strategy is relatively ineffective. Rehearsal strategy in studying can help students to see the subjects more often. In rehearsal strategy it uses visualization, mnemonics, skit developments, and pre-printed response cards in order for the student to make this strategy effective.

A relationship between a person of higher power and a person of lesser power is known as:

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The correct answer is a complimentary relationship. This is a relationship where the two people or the two powers work together to make up for what the other power needs. This is a complimentary relationship because their behavior complements one another making it a successful relationship.

There is some evidence that children develop a theory of mind at a young age if their parents give the children a lot of opportunities to make their own decisions. are firm and consistent in their discipline. read to the child a great deal. discuss emotions with the child.

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There is some evidence that children develop a theory of mind at a young age if their parents: discuss emotions with the child.
When parents discuss emotions with their children, their children will be exposed to a certain complex mechanism that will help them to understand the concept of theory

Norman has been working in the sales division for a large manufacturing company for four months. in this short period of time, norman has learned that mr. hill, his manager, keeps increasing monthly targets significantly, and though each time the target appears unrealistic, norman has been able to achieve them throughout the last four months. mr. lee's approach of leading his employees to work more efficiently by setting successively higher targets is an example of his ________ leadership.

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Mr. Lee's leadership is an example of production-oriented leadership. This type of leadership focuses on the product of which the company produces, improving them and prioritizes them without prioritizing the customers first in a way of their needs and wants that could also affect their business. It could be seen above as he focus on the targets in the sales division that could be of help of the maufacturing company.

Nelson roe works as an assistant coach for the washington hoops in the u.s. basketball association. recently, he was offered the head coaching duties with the portland river otters. though their terms and remuneration were very attractive and it would have been a huge career move for nelson, he declined the offer. he felt it was with washington hoops that he had learned and developed as a coach and that staying with the hoops was the right thing to do and was his obligation. this is an example of _____ commitment. evaluative normative affective intuitive continuance

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The answer is loyal commitment. and because he sticked with the basket ball team no matter what had happened

What is the relationship between biology and culture in shaping human behavior?

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The relationship between biology and culture in shaping human behavior is the human biology sets limits and provides the capacities for different types of behavior. 

The relationship between biology and culture in shaping human behavior is the human biology sets limits and provides the capacities for different types of behavior. 

Culture includes articles and images, the significance given to those items and images, and the standards, qualities, and convictions that plague social life. 
Due to our biology and genetics, we have a specific frame and we have certain capacities. These set basic cutoff points on the assortment of exercises that people can express culture, however, there is as yet gigantic decent variety in this articulation.
Final answer:

The relationship between biology and culture is a dynamic interaction where each influences the other in shaping human behavior. Biological adaptability has enabled diverse cultural expressions, and cultural practices, in turn, can impact biological processes and health. The biocultural approach in anthropology, as well as sociobiology, explores this interrelation, albeit with ongoing debates in their application to human behavior.

Explanation:

The relationship between biology and culture in shaping human behavior is intricate and essential. Human beings possess biological and social features that are adaptable, allowing for the development of diverse cultures. Biology has played a crucial role in this adaptability, influencing our evolution and making cultural engagement, language, and socialization possible.

Culture, in turn, shapes our biological processes. For example, cultural practices influence dietary habits, which can have significant impacts on health over individual lifetimes and across generations. Additionally, environments that shape cultures have distinct effects on biology, as illustrated by differences in behavior and subsistence strategies between office workers in Los Angeles and hunter-gatherers in the Amazon River basin.

The biocultural approach in anthropology examines the mutual influence between culture and biology, factoring in environmental effects, and evaluating connections between biological adaptations and social ones. Similarly, sociobiology investigates the genetic basis of behavior, although it is controversial when applied to human behavior due to the complex interplay of genetics, environment, and cultural factors.

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A(n) _______ website provides accommodations to individuals with visual, auditory, physical, and neurological disabilities.

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The answer to this question is an accessible website. Accessible website is the practice of providing equal access and opportunities to person with disabilities in order for them to access websites when barriers are being removed. Accessible websites have the following features to help diabled persons like brail terminals, screen magnification, and some have keyboard overlays.
Final answer:

An accessible website provides accommodations to individuals with disabilities. This follows requirements put in place by the Americans with Disabilities Act to reduce discrimination and provide access to essential services. In the digital arena, this may include options to magnify the content, contrast colors, captions, or alternative text contents.

Explanation:

A(n) accessible website provides accommodations to individuals with visual, auditory, physical, and neurological disabilities. Such websites are designed to consider the needs of people with diverse abilities, ensuring that they can interact and navigate effectively. This is part of a global effort to reduce barriers, following the principles stated in the Americans with Disabilities Act (ADA).

Sidewalk ramps, Braille signs, and handicapped accessible signs are some examples of accommodations that provide accessibility to people with disabilities. These requirements were put in place by ADA to ensure fair treatment and provide access to fundamental services without discrimination.

When it comes to websites, accommodations might include options to magnify the content, use contrast colors, utilize captions for audios and videos, or include alternative text contents. These tools and modes contribute to more inclusive and accessible digital environments, allowing individuals with disabilities to engage fully in a digital society.

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The responsibility for maintaining a proper lookout using human sight and sound on a boat underway applies to boats during what times

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Final answer:

The duty to maintain a vigilant lookout with human sight and sound is required at all times for vessels underway, to ensure maritime safety and compliance with navigation laws.

Explanation:

The responsibility for maintaining a proper lookout using human sight and sound applies to boats at all times when the vessel is underway. This is essential for navigation safety and is mandated by maritime law. Whether the boat is moving during the day or night, in clear or foggy conditions, watchfulness through sight and sound is critical for identifying other vessels, navigational hazards, and changes in sea conditions. A proper lookout by sight and hearing helps to avoid collisions and groundings, ensuring the safety of passengers and crew onboard.

Court rulings have established that criminal defendants who are found not guilty by reason of insanity and committed to a mental hospital may ______ than the time they would have served in jail had they been convicted of the crime. question 46 options:

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Contrary to uninformed opinion, defendants who are found not guilty by the reason of insanity are not merely released from the custody. They are usually committed into mental hospitals where they are confined for duration longer than their prison terms would have been. For example in the case of Jones v. United States, the Supreme Court in 1983 backed this proposition, ruling that the sentence that criminal defendants should have received had they been convicted shall have no bearing on how long they could be committed to a mental hospital.

Therefore the correct answer to fill in the blank is “may be longer”.

Which incident facility would be equipped and staffed to provide food, water, sleeping areas, and sanitary services for search and rescue teams assigned to a school incident?

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The answer is camp. A camp is the site where resources may be reserved to sustenance incident operations if a base is not available to all resources. Camps are fitted out and staffed to deliver food, water, sleeping areas, and sanitary services. A school gym or cafeteria could be used as a camp for a community-wide incident. The service branch food unit supplies the food and potable water for all incident amenities and personnel, and attains the essential tools and supplies to function food service amenities at bases and camps. The support branch facilities unit arrays up and preserves obligatory amenities to sustenance the incident. Provides managers for the incident base and camps. Also accountable for facility security and facility maintenance services such as sanitation, lighting, and cleanup.

The ability to make of oneself what one can, to develop one's talents and abilities, and to be rewarded for one's work, initiative, and achievement is known as

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Equality of Opportunity is defined as the ability to make of oneself what one can, to develop one's talents and abilities, and to be rewarded for one's work, initiative, and achievement. This is a political idea which states that the assignment of individuals in the social hierarchy is determined by a competitive process. All the members in the society are entitled to participate and compete on equal terms. Equality of opportunity is the direct opposite of the concept of the caste hierarchy. Caste hierarchy on the other hand states that an individual’s assignment in the social hierarchy is fixed by birth. The social status of an individual will also depend upon the social status of his or her parents. Though this is the case, social mobility is still possible but is just open to some individuals and still depending on their initial status in the society. 

The ability to make of oneself what one can, to develop one's talents and abilities, and to be rewarded for one's work, initiative, and achievement is known as self-actualization.

Self-actualization, a concept introduced by psychologist Abraham Maslow, represents the highest level of psychological development where an individual realizes their fullest potential. It involves pursuing personal growth, self-improvement, and fulfilling one's capabilities. This process is driven by intrinsic motivation and is characterized by creativity, problem-solving, and a sense of purpose and accomplishment.

Maslow's Hierarchy of Needs: Self-actualization sits at the top of Maslow's hierarchy, signifying the fulfillment of personal potential and the realization of one's capabilities after basic and psychological needs have been met.Intrinsic Motivation: The journey toward self-actualization is fueled by an internal desire to grow, improve, and achieve personal excellence, leading to a profound sense of satisfaction and fulfillment.

In his understanding of global issues, wilson:

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Concerning global issues, president Wilson had strong beliefs and principles. A challenge by president Wilson establish postwar peace through Europe. His proposals were met by pessimism from both allied leaders in Europe and republicans at home. Upon suitable president Wilson chosen Josephus Daniels as secretary of the navy. Wilson sustained the under wood simmons tariff which lowered the average tariff. President Wilson's response to the sinking of the Lusitania was a series of notes demanding that Germany stop such actions and pay reparations. When president Wilson spoke of the heart of the league he refers to article X, which would pledge members to consult on military and economic sanctions against aggressors. 

Ethnography is the most common form of ________ research, which relies on what is seen in the field and in naturalistic settings more than it does on statistical data

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Ethnography is the most common form of qualitative research, which relies on what is seen in the field and in naturalistic settings more than it does on statistical data. In qualitative research, the researcher would give more focus on what is really seen on the seen based on his observations. He does not necessarily rely on the statistics of the occurrence of that certain event though it may be vital for some part.

Final answer:

Ethnography is a qualitative research method primarily used in anthropology and sociology that involves participant observation in a cultural setting to gather detailed insights into social interactions and customs.

Explanation:

Ethnography is the most common form of qualitative research, which relies on what is seen in the field and in naturalistic settings more than it does on statistical data. As an ethnographic approach, it is rooted in the discipline of anthropology, but has been adapted by sociologists and other social scientists interested in cultural phenomena. This research method involves the researcher being deeply immersed in the culture being studied.

The principal technique is known as participant observation, where the researcher lives within the community, often for a year or more, to gain a deep understanding of the social interactions, customs, and everyday life of the people. The data collected from these observations is then analyzed through a process of interpreting and providing rich descriptions to convey the essence of that culture to the reader. Ethnographers strive to maintain objectivity and minimize bias, ensuring their presence does not influence the behaviors of those being studied.

The war powers resolution requires the president to withdraw troops within ______________days in the absence of congressional authorization for their continued deployment.

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Could you provide some context please? (What war, what date, which powers, etc...)

At the age of 15 months, anita repeatedly cries hoy when she wants her mother to hold her. anita is most likely in the ________ stage of language development.

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Answer: Holophrase Stage

Hope This Helps!!!

Describe the relationship between the rights of the individual and the rights of the overall society

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At the center of discussions concerning ethics, governance, and social order is the link between the rights of the individual and the rights of society as a whole.

Protecting individual rights is emphasized as a core value in many nations. Individual liberties, such as freedom of speech, religion, and privacy, are frequently viewed as necessary for ensuring one's dignity, independence, and self-expression.

While recognizing the importance of individual rights, civilizations also understand the necessity to strike a balance between these rights and the welfare of the entire group. Individual rights can frequently be restricted when they endanger the stability of society or interfere with the rights of others.

The interplay between autonomy and communal well-being that exists between the rights of the individual and the rights of the entire society defines this connection.

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Final answer:

The relationship between the rights of the individual and the rights of society requires a delicate balance, with individuals having both rights and responsibilities. Governments play a crucial role in protecting individual rights while ensuring the well-being of society as a whole.

Explanation:

The relationship between the rights of the individual and the rights of the overall society is complex and requires a delicate balance. While individuals have certain rights that should be respected, such as civil liberties and human rights, they also have responsibilities to the community. Governments play a crucial role in protecting individual rights and enforcing limits on individual actions to ensure the well-being of society as a whole.

John Locke and Jean Jacques Rousseau emphasized the concept of a social contract, where individuals willingly exchange some of their liberties for the benefits provided by the government. The government's role is to protect the rights and privileges of citizens while ensuring their liberties are not unreasonably restrained. Recognizing and understanding both rights and responsibilities is crucial for citizens to exercise their rights effectively and resist any potential infringements on those rights by the government.

In sociological terms, religions are integrated and socially shared beliefs and rituals that people:

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In sociological terms, religions are integrated and socially shared beliefs and rituals that people: accept on faith and use as a source of meaning, guidance and transcendence.
From sociology point of view, Religion acted as some sort of basic guidelines that must be followed by those who believe in it in order to determine which is right or wrong.

The term used to describe god’s all-knowing powers is

a. omnipresence

b. zohar

c. omniscience

d. challah

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This would be "C" omniscience

"if you believe that poverty causes high rates of crime, the high crime rates can be used to justify discrimination against those who live in poverty. this best illustrates"

Answers

social inequality. In the described scenario it would be justified to allocate resources unequally due to discrimination, creating a social inequality. Unfortunately, such behavior would only cause the gap between poor and rich to widen resulting in more crime and more judgement, keeping social inequality unresolved.

Family is important to the socialization process because _______

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Family is important to the socialization process because

family members are often what Mead called "significant others."
families pass along social identity to children in terms of class, ethnicity, and religion. 
parents greatly affect a child's sense of self.
Final answer:

The family is crucial in socialization, instilling societal norms, values, and attitudes from childhood and influencing an individual's behavior patterns and cultural understanding.

Explanation:

Family is important to the socialization process because it serves as the primary agent of socialization, teaching young children the norms, values, beliefs, and attitudes of society. From an early stage, family members like parents, siblings, and grandparents inculcate in children the ways of thinking and behaving that conform to social and cultural expectations. This includes not only basic manners and civility but also a deeper understanding of cultural nuances and societal roles. The family's role in socialization also encompasses fostering awareness of multi-culturalism and contributing to the development of attitudes towards topics like religion, work, and education that persist throughout a person's lifetime.

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The artist karen finley, who had her nea grant revoked after she smeared her naked body with chocolate was working in the genre of

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The correct answer is performance art.
Performance art usually involves the performer's body in all sorts of situations - in this case, the performer literally used her own body as the 'canvas' for her art because she wanted to prove some artistic point. She is a controversial artist, and not everybody understood her.

The best way to try to achieve the ideal hdl to ldl ratio before medications are prescribed is to

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When you go undergo a laboratory test to know your cholesterol levels, the result would give you values of the HDL and LDL cholesterol. HDL, or high-density lipoprotein, is known as the 'good' cholesterol. Its purpose is to cleanse out your body of the LDL and bring it back to the liver so that it won't clog your arteries. This LDL, or low-density lipoprotein, is the 'bad' cholesterol that sticks to your artery walls. When you have low hld to ldl ratio, you are prone to cardiovascular diseases.

The ideal hdl to ldl ratio depends on your body weight so it is best to consult with your doctor. The first thing to do is undergo a healthier lifestyle in terms of your diet and taking daily exercise. Then, as a supplement, you can take the prescribed medicine.

​imaginary audience and personal fable are the components that describe which aspect of adolescent thinking?

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Imaginary audience and personal fable are the components that describe aspect of ego-centrism adolescent thinking.

Imaginary audience is the belief that one is the focus of others’ thinking and attention and personal fable (the belief that no one else can possibly understand one’s feelings and experiences because they are unique. Adolescent ego-centrism is a term used to describe the phenomenon of adolescents' inability to distinguish between their perception of what others think about them and what people actually think in reality.

 

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