A major retailer used shoppers to observe and record sales clerks’ assistance, courtesy, and efficiency. This is an example o what type of observational research

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Answer 1
This is covert observational research. It is most often used with the "secret shopper" concept as a way of testing quality control and customer service among associates. This makes sure that company directives and policies are being followed when it comes to transactions and resolving possible disputes, and that high-quality service is being given to each customer.

Related Questions

Levon is writing a persuasive message. what is the first task his message should accomplish?

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The first task the Levon’s  message should accomplish when writing a persuasive message is analyzing the situation as this is the first task that should be done in planning and writing a persuasive message in a way that will help the readers to understand what the message is trying to point out or to be delivered to them.

The first task that levon must accomplish in his message in writing persuasive message is gaining attention. Levon must write effective persuasive messages that make claims and request adjustments, outline components of the writing plan for sales letters including gaining attention, building interest, reducing resistance and motivating action.

Here is a quote from the article: "instead, these nonemployed workers tend to be those who have been left behind by the economic changes of the last generation. their jobs have been replaced by technology or have gone overseas, and they can no longer find work that pays as well." which type of unemployment does this quote describe

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People that have lost their jobs because of unemployment is in a situation called technological unemployment. Usually, these are tasks are done repeatedly that can be replaced by machines. Companies see it as more efficient and low-cost than hiring people with benefits. 

On the other hand, brain drain happens when workers go abroad to work rather than work in their country because they are not well compensated. 

The quote is indicative of structural unemployment, where changes in the economy such as technology and outsourcing make certain jobs obsolete and workers' skills are no longer in demand. Affected workers face long-term unemployment and the need for skill redevelopment or industry change.

The quote describes a scenario where workers have become unemployed due to economic changes, such as technological advances and globalization, which have resulted in their jobs being automated or moved overseas. This situation is an example of structural unemployment, which is a form of unemployment resulting from industrial reorganization, typically due to technological change, where skills that workers have are no longer in demand. Structural unemployment is often long-term and requires workers to acquire new skills or change industries to find employment.

In the wake of economic downturns, such as the one that began in 2008, high unemployment rates often reflect structural issues within the economy. For instance, individuals who have lost their manufacturing positions may find themselves unqualified for new economy jobs due to a mismatch between the available jobs and their skills, which perpetuates a cycle of cyclical poverty.

The evolution toward a more technology-driven economy creates a gap where certain workers' skills become outdated, and their jobs are not easily transferrable to emerging industries without significant retraining. This shift can lead to a large pool of structurally unemployed individuals facing limited job prospects and potentially long periods of unemployment, particularly in the face of international competition and industry-specific skill sets.

Rob only has 30 minutes off for lunch, so he typically goes somewhere within a block or two of his building, and is careful about what he orders. this is an example of which situational influence in the purchase decision process?

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The example of situational influence in the purchase decision process that Rob’s action is in is the temporal effects. This usually refers on the individual’s time in the day where in the individual has the thought of deciding with the given time provided to him or her. 

Travel by bus and pawn-shop services would be expected to be examples of

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An example of inferior goods

An inferior good is a type of good that declines in demand when income rises. These could be items such as generic foods, off-brand electronics, and discount store clothing. In contrast to inferior goods are normal goods. A normal good acts just the opposite of an inferior good; demand increases when income increases.

On thursday, july 27th, 1972, the apple film _______________, featuring george harrison, opens to the general public in london. it will smash previous daily records with huge figures and continuous round-the-clock screenings.

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The answer is The Concert for Bangladesh. It was the shared name for two benefit performances organized by Indian sitar master Ravi Shankar and past Beatles lead guitarist George Harrison. The performances were on August 1, 1971 at 2:30 and 8:00 pm performed in Madison Square Garden. The appearances were prepared to raise international awareness and trust help efforts for immigrants from Bangladesh. The performances were trailed by Apple Films' concert documentary in 1972, boxed three-record set, and a bestselling live album. 
This is the Concert for Bangladesh which is a film directed by Saul Swimmer. This film is about the two benefit concerts by Ravi Shankar and George Harrison for the refugees of the Bangladesh Liberation War. These two concerts feature really famous acts from singers such as Bob Dylan and Ringo Starr. 


Describe whirlpool's global marketing strategy. does whirlpool use an extension product strategy or an adaptation product strategy

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Whirlpool's fundamental market strategy was buying nearby settled appliance organizations, converging with effectively existing markets. In Europe, Whirlpool contributed $3 billion to the local market. Whirlpool ended up number three in Europe, yet didn't move past it to Japan, Asia, and Latin America as was anticipated. To adapt to resulting appliance issues in Europe, Whirlpool utilized worldwide part-sourcing strategy that helped the organization to trim down the quantity of providers by supplanting deals associations in 17 nations with four local deals workplaces and by lessening the quantity of distribution centers. Whirlpool utilizes a product adaption strategy by stressing product platforms as a way to product localized forms of its products.

Whirlpool's global marketing strategy may involve either extending their product globally without changes or adapting it to local preferences. An extension strategy relies on emphasizing the same product features worldwide, while an adaptation strategy aligns products with local cultural settings. A bifurcation analysis can help devise strategies to overcome local market competition.

Whirlpool's global marketing strategy can be understood through two lenses: the extension product strategy and the adaptation product strategy. The extension strategy focuses on marketing a product globally without significant changes, emphasizing the same features such as absorbency and strength in the case of paper towels, similar to certain product-oriented strategies like the examples provided by Felton (2013). This approach is illustrated by brands like McDonald's, which highlight unique offerings, such as America's favorite french fries that can only be bought at its stores.

On the other hand, the adaptation product strategy adjusts the product to meet local tastes and preferences. It is reflective of adaptive strategies mentioned in 7.1. This involves understanding and aligning with various global modes of production, distribution, and consumption. Whirlpool may adopt this adaptive approach to compete effectively in different cultural settings, ensuring its products appeal to the local market nuances.

If overwhelmed by a competitor in the local market, as a director of a marketing department, I would conduct a bifurcation analysis to understand the critical factors influencing market dynamics. Based on the outcomes, I would develop a marketing strategy that potentially 'flips' the market by innovating in production, revolutionizing distribution methods, or altering consumption patterns to better align with consumer needs and preferences.

Christina Tilson has been operating a stationary business out of her home. She receives a letter that she is violation of a zoning ordinance. Which level of government would pass an ordinance? a. state b. federal c. municipal d. international

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C municipal is the correct answer. Because ordinances are passed my local governments

Help me pleaseeee asap

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the seconed one good luck

In the long run, if the firm decides to keep output at its initial level, what will it likely do? stay on but decrease to the point touching shift to operate on shut down shift to operate on

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The primary aspect to consider here would be the elasticity of the good that the firm is producing. If the good is inelastic, the firm will continually increase the price in the long run model. If the good is elastic, in the long run, prices and output will remain relatively fixed at the equilibrium point.

What kind of radio isn't regulated by the federal communication commission?

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The answer would be satellite radio. The FCC does regulate satellite radios to a certain extent with regard to the technical aspects of the machinery. However, they cannot regulate the content that is provided through the satellite radio although there have been attempts to do this in the past. 

1. Which of the following statements defines "grace period:" 1. The grace period is the day your payment is due. 2. The grace period is the number of days you have to pay at least a part of your bill before you have to pay interest. 3. The grace period is the number of days you have to pay off your total bill before you must begin paying interest.

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I suppose it'd be three...

Diane is a single taxpayer who qualifies for the earned income credit. diane has two qualifying children who are 3 and 5 years old. during 2016, diane's wages are $17,700 and she receives dividend income of $700. earned income credit phase-out ranges number of qualifying children other than joint filers joint filers phaseout begins phaseout ends phaseout begins phaseout ends none $8,270 $14,880 $13,820 $20,430 1 $18,190 $39,296 $23,740 $44,846 2 $18,190 $44,648 $23,740 $50,198 3 or more $18,190 $47,955 $23,740 $53,505

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Diane's earned income is $17,700 and AGI (adjusted gross income) is $18,400. The IRS takes into consideration whichever of the two would produce the lower earned income credit. $17,700 would give her an EITC(with two depandent children) of $5,572 and $18,400 would give her an EITC(with two depandent children) of $5,533. Therefore, her EITC is $5,533.
Final answer:

The Earned Income Tax Credit (EITC) helps low-income workers and their families by providing a tax credit that increases with earned income up to a certain point. To avoid the poverty trap, the EITC phases out slowly as earnings rise, encouraging continued employment.

Explanation:Earned Income Tax Credit (EITC) and the Poverty Trap

The Earned Income Tax Credit (EITC) is a crucial anti-poverty tool in the U.S. tax system designed to support low-income workers and to incentivize work. The credit increases with earned income up to a certain point, thus providing greater assistance to those with lower income and encouraging work. To address the issue of the poverty trap, where each additional dollar earned could lead to a nearly equivalent reduction in government support, the EITC is structured to phase out gradually. For a single parent with two children, there is no reduction in the EITC as earnings increase from $13,430 to $17,530. After crossing the $17,530 threshold, the credit decreases by 21.06 cents for every dollar earned, phasing out entirely at an income level of $46,227. This gradual phase-out reduces the potential disincentive to work that may occur with other types of government assistance which can be abruptly reduced.

In the specific scenario provided, Diane, a single taxpayer with two qualifying children, who has earned $17,700 in wages and $700 in dividend income in 2016, would still be within the range to receive the EITC.

_____ are those costs that are difficult to measure in monetary terms. select one:
a. fixed costs
b. direct costs
c. intangible costs
d. tangible costs next

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c. intangible costs is your answer

Patients are given a drug treatment and then evaluated. symptoms either improve, degrade or remain the same with probabilities 0.4, 0.1, 0.5, respectively. assume that four independent patients are treated and let x and y denote the number of patients who improve or degrade. are x and y independent? calculate the covariance and the correlation between x and y.

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Final answer:

The variables x and y, representing the number of patients who improve or degrade after drug treatment, respectively, are not independent. Calculating the covariance and correlation between x and y requires additional joint distribution data or specific outcomes, which are not provided.

Explanation:

Patients are given a drug treatment and then evaluated, with symptoms either improving, degrading, or remaining the same with probabilities of 0.4, 0.1, and 0.5, respectively. When evaluating the independence of two variables, x and y, which denote the number of patients who improve or degrade, respectively, we must consider the joint probability distribution of these two variables. Since the outcome for each patient is categorized into one of three mutually exclusive categories (improve, degrade, remain the same), an improvement for one patient influences the total number of possible degradations, and vice versa. Thus, x and y are not independent. To calculate the covariance between x and y, we recognize that because these events are not independent, the covariance is not zero. However, without specific probability distributions that detail the joint occurrence of x and y, we cannot directly calculate covariance without making assumptions or having further data. Generally, covariance is calculated as Cov(x,y) = E[(x-μx)(y-μy)] where E is the expectation, and μ represents the mean values of x and y, respectively. Correlation, often denoted as Pearson's r, measures the strength and direction of a linear relationship between two variables. Like covariance, without detailed joint distribution data or specific outcomes, we cannot provide a numerical calculation here. The correlation formula is ρ = Cov(x,y) / (σxσy), where σ represents the standard deviations of x and y. The correlation would provide insight into how changes in the number of patients who improve are linearly related to changes in the number of patients who degrade, pending the necessary data.

Lena works as an order-taker at fast burger, a fast-food restaurant. she does not cook food, or even package the final order, but she does input the order and takes payment. lena reports directly to the shift manager, and she seldom interacts with the general manager. fast burger is an example of a mechanistic organization.
a. True
b. False

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The fast burger is not an example of mechanistic organization, therefore, it is false. It is because a mechanistic organization should provide rules and tasks that are provided to each employee and the authority should be centralized—in the given scenario, the mechanistic organization is not seen above.

To answer this, let's first take a look at the characteristics of a mechanized system as according to Black's Law Dictionary. First, it has highly centralized authority which means that it is hierachical and bureaucratic. Second, it has formal SOP's and third, it encourages specialized functions. Above, we can see strong bureaucracy because Lena doesn't even interact with her GM and we can see that she only does two things, input order and take payment which is specialization. Having two out of three characteristics present (because the last one can't be proven), we can say that this, this is an exampke of a mechanistic organization.

The windsong automobile manufacturing company produces luxury automobiles made to order. the ownership of the firm recognizes the importance of happy employees. in addition to an excellent salary and benefits​ package, they have also decided to give each employee autonomy over their job and allow each specialist to complete an identifiable piece of work. using teams of four employee​ specialists, each team completes a car from start to finish. using the job characteristics​ model, which of the five core job dimensions describes these work​ teams?

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The core job dimension which describes this work team is TASK IDENTITY.
Task identity refers to the overall extent to which an identifiable job is done from the starting point to the finish point by a single worker. Task identity is an important component of job satisfaction and employers use this technique to increase the satisfaction that the employees derived from their works.

___ requires creditors to provide borrowers with a complete written account of credit terms and costs.

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Truth in lending law requires creditors to provide borrowers with a complete written account of credit terms and costs.

The united states does not have publicly financed health insurance specifically for the unemployed.

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The answer to this statement is true. It is because they do not have or provide publicly financed health insurance for the unemployed for they only offer it to those people who are usually employed as they given these type of services to them.

Given barcelona's emphasis on innovation and a fine dining experience customers can find nowhere else, as well as a dynamic environment of constantly changing food prices and dining trends, which structure is the best fit overall for this company?

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Final answer:

An entrepreneurial structure is the best fit for Barcelona given its emphasis on innovation, fine dining experience, and dynamic environment.

Explanation:

Based on the given information about Barcelona's emphasis on innovation and a fine dining experience, as well as constantly changing food prices and dining trends, the best fit overall structure for this company is an entrepreneurial structure. An entrepreneurial structure allows for flexibility and adaptability to changing market conditions, which aligns with the dynamic environment described. It also encourages innovation and creativity, which are key aspects of Barcelona's brand.

In an entrepreneurial structure, decision-making is decentralized, allowing employees to take initiative and contribute their ideas. This would support Barcelona's emphasis on innovation. Additionally, an entrepreneurial structure fosters a culture of autonomy and accountability, which can contribute to providing a unique and unparalleled dining experience for customers.

Overall, an entrepreneurial structure would suit Barcelona's emphasis on innovation, fine dining experience, and dynamic environment of changing food prices and dining trends.

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You have $6,700 to deposit. regency bank offers 9 percent per year compounded monthly (.75 percent per month), while king bank offers 9 percent but will only compound annually. how much will your investment be worth in 16 years at each bank?

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Final answer:

After calculating the future values using the compound interest formula, the investment would be worth approximately $24,393.36 at Regency Bank (compounded monthly) and approximately $26,143.20 at King Bank (compounded annually) after 16 years.

Explanation:

To compare the future values of the deposits at Regency Bank and King Bank with different compounding periods, we can use the formula for compound interest, which is A = P(1 + r/n)nt, where:

A is the amount of money accumulated after n years, including interest.P is the principal amount (the initial amount of money).r is the annual interest rate (decimal).n is the number of times that interest is compounded per year.t is the time the money is invested for, in years.

For Regency Bank (compounded monthly):

A = $6,700(1 + 0.09¹⁶ˣ¹²/12)

For King Bank (compounded annually):

A = $6,700(1 + 0.09/1)(1)(16)

To find the future value for each bank, we just need to plug in the values and calculate.

Regency Bank future value:

A = $6,700(1 + 0.0075)¹⁹²

A ≈ $6,700(1.0075)¹⁹²

A ≈ $6,700 * 3.6408

A ≈ $24,393.36

King Bank future value:

A = $6,700(1 + 0.09)¹⁶

A ≈ $6,700(1.09)¹⁶

A ≈ $6,700 * 3.90197

A ≈ $26,143.20

So, after 16 years, the investment would be worth approximately $24,393.36 at Regency Bank and approximately $26,143.20 at King Bank.

Cove's cakes is a local bakery. price and cost information follows: price per cake $ 13.41 variable cost per cake ingredients 2.27 direct labor 1.09 overhead (box, etc.) 0.13 fixed cost per month $ 3,372.80 required: 1. determine cove's break-even point in units and sales dollars.

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With the data given in the question, break-even point in units is as follows: 13.41 - 2.27 - 1.09 - .13 = 9.92 Gross profit per cake sold. All we did was take the selling price of each unit and subtract all variable costs from the sale price to get the gross profit per cake. Next we divide fixed costs per month by gross profit per cake to know how many units must be sold to break even. As follows: 3372.80 / 9.92 = 340. Any units sold after the 340th unit will be beyond break even so the break even point in units is 340. Break even point in sales dollars simply the unit break even number multiplied by the retail price per cake which is as follows: 340 * 13.41 = 4,559.4 So break even point in sales dollars is $4,559.40.

Why does a diverse and inclusive workforce benefit a firm supporting a global market?
a. a variety of language skills serves the global customer base well.
b. cultural insensitivity helps to retain customers.
c. understanding differences across markets restricts innovation.
d. both a and c, but not
b?

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A. A Variety of language skills serves the global customer base well. I answered a because answer B is false, cultural insensitivity does NOT help to retain customers. C also seems false to me as I believe that understanding differences across markets does not restrict innovation, rather it would expand innovative though processes.

A necessary condition for a money economy to be self-regulating is that

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A necessary condition for a money economy to be self-regulating is that interest rates must be flexible in the credit market.
If the interest rates were flexible in the credit market, the money economy will be self regulating, this an important condition for this.

If consumers buy less of a commodity when their incomes rise, this commodity is .

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The commodity is an inferior good. 

An inferior good is one for which the quantity demanded decreases when the income of the consumer increases, or one for which the quantity demanded increases when the income of the consumer decreases. In contrast, a normal good is one for which the demand increases when the consumer's income increases.

The process of combustion occurring without an open flame is called ________.
question 7 options:

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The process of combustion occurring without an open flame is called Spontaneous combustion.

What is combustion?

In the chemical process of combustion, an object quickly combines with oxygen to produce heat. The original substance is referred to as the fuel, and the oxygen's source as the oxidizer. Although it is typically a liquid for airplane propulsion, the fuel can be a solid, liquid, or gas.

A combustion reaction is a type of chemical reaction in which any combustible material reacts with an oxidizer to create an oxidized product. Fires and the release of heat energy are frequently present in combustion reactions.

The three types of combustion are:

Rapid combustionSpontaneous combustionExplosive combustion

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Final answer:

The process of combustion without an open flame is referred to as 'the combustion reaction in a car engine,' and is an example of an adiabatic process occurring in the compression stroke of a gasoline engine.

Explanation:

The process of combustion occurring without an open flame is called the combustion reaction in a car engine. This type of combustion involves the rapid chemical combination of a substance with oxygen and is considered an adiabatic process because there is no possibility of heat conduction. This process is what happens in the compression stroke of a gasoline engine, and like other combustion reactions, it involves the production of heat. A common example of such a reaction is burning methane on a kitchen stove, which can be represented by the chemical equation CH₄ +₂O₂ → CO₂ + 2 H₂O + Heat.

Carlos recently found a job as a newspaper reporter through a friend of a friend. this acquaintance refers to

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Carlos recently found a job as a newspaper reporter through a friend of a friend. This acquaintance refers to weak tie. According to the weak tie theory acquaintances (as opposed to friends) can be surprisingly powerful. The weak tie theory is derived  from Nick Granovetter's in 1973 in the article "The Strength of Weak Ties. There are three types of ties: strong, weak and absent.

If the relevant population is 268 million people and the number of people in the labor force is 148 million, the labor force participation rate is

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Given:
Population, P = 268 million
Labor force, LF = 148 million

The labor force participation rate is
LFPR = LF/P = 148/268 = 0.552

Note:
P, the population includes the number of people who are eligible to join the labor force.

Answer: 0.552

Working hard to improve your basketball skills in order to be selected to the all-star team is a good example of

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Working hard to perfect your basketball skills in order to be chosen to the all-star team is a good example of goal setting.  Goal setting is the process of knowing what you want to accomplish and making a plan to achieve the result you want. 

37: a firm must decide which of 3 alternatives to adopt to expand its capacity. the firm wishes a minimum annual profit of 20% of the initial cost of each separable increment of investment. any money not invested in capacity expansion can be invested elsewhere for an annual yield of 20% of initial cost. your reasoning must include the ∆irr for each challenger-defender comparison.

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As the firm requires a 20% profit on each increment of investment, we should examine the B- A increment of $200,000. (With only a 16% profit rate, C is unacceptable.)

Alt. Initial Cost   Annual Profit   Change in Cost     Change in Profit   Change in Profit Rate

A    $100,000         $30,000

B    $300,000         $66,000              $200,000            $36,000               18%

C   $500,000          $80,000

With the alternative A it produces a 30% profit rate. The $200,000 increment of investment of B rather than A, that is, B- A, yield an 18% profit rate and is not acceptable. Thus it means Alternative B with an overall 22% profit rate can be considered as made up of Alternative A plus the B- A increment. Because the B-A increment is not acceptable, Alternative B should not be adopted.

Therefore the best investment of $300,000, for instance, would be Alternative A (annual profit = $30,000) plus $200,000 elsewhere (which is yielding 20% or $40,000 annually). At this combination firm yields a $70,000 profit, which is better than Alternative B profit of $66,000.

"____________ is a process whereby two or more parties reach a mutually agreeable arrangement."

Answers

The Answer is: Negotiation
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